{"id":29110,"date":"2014-10-09T16:26:11","date_gmt":"2014-10-09T20:26:11","guid":{"rendered":"http:\/\/www.ewm.com\/internalblog\/?p=29110"},"modified":"2014-10-09T16:26:11","modified_gmt":"2014-10-09T20:26:11","slug":"simple-rules-to-follow-when-texting-clients","status":"publish","type":"post","link":"https:\/\/blog.myewm.com\/?p=29110","title":{"rendered":"Simple rules to follow when texting clients"},"content":{"rendered":"<p>Most texts are read within three minutes, and that makes texting an effective marketing tool. Some real estate agents already use QR code strategies, or the &#8220;text for more information&#8221; approach, to pull in leads.<\/p>\n<p>Research from the California Association of Realtors indicates that house-hunters would rather communicate with their agent by text (29 percent) than by telephone (17 percent).<\/p>\n<p>While text messaging has grown more acceptable in a professional setting, it&#8217;s critical for agents to remember that they&#8217;re dealing with clients \u2013 not friends. They should avoid slangy abbreviations. While &#8220;MLS&#8221; and other industry abbreviations are fine (assuming a client knows what they mean), shortcuts like &#8220;2MRW,&#8221; &#8220;OMG,&#8221; and &#8220;L8TR&#8221; are not.<\/p>\n<p>Agents also should adjust their written &#8220;tone&#8221; to match how they sound face to face with a client. They should deliver information quickly and concisely, and avoid lengthy paragraphs. At the same time, they should avoid being too casual.<\/p>\n<p>Contract negotiations and other formal discussions should be reserved for emails or in-person meetings.<\/p>\n<p>Finally, realty professionals should set texting boundaries. Before texting even once, they should obtain the client&#8217;s permission to do so and ask about his or her communication preferences.<\/p>\n<p>An agent should also explain his or her own text rules, such as a request to limit texting to business hours only, for example, or making it clear that it&#8217;s okay to text anytime, day or night.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most texts are read within three minutes, and that makes texting an effective marketing tool. Some real estate agents already use QR code strategies, or the &#8220;text for more information&#8221; approach, to pull in leads. Research from the California Association of Realtors indicates that house-hunters would rather communicate with their agent by text (29 percent) [&hellip;]<\/p>\n","protected":false},"author":1401,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_expiration-date-status":"","_expiration-date":0,"_expiration-date-type":"","_expiration-date-categories":[],"_expiration-date-options":[]},"categories":[9,61],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.myewm.com\/index.php?rest_route=\/wp\/v2\/posts\/29110"}],"collection":[{"href":"https:\/\/blog.myewm.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.myewm.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.myewm.com\/index.php?rest_route=\/wp\/v2\/users\/1401"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.myewm.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29110"}],"version-history":[{"count":0,"href":"https:\/\/blog.myewm.com\/index.php?rest_route=\/wp\/v2\/posts\/29110\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.myewm.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29110"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.myewm.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=29110"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.myewm.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=29110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}