Who’s Minding your Internet Leads?

Good Morning! First off, I would like to make an announcement about another wonderful site where you will find EWM listings… FrontDoor.com. Just in case you haven’t heard about Front Door, it’s the real estate website being offered by HGTV and is sure to be another big traffic generator for your listings, just like Trulia.

Speaking of Trulia, our listings there are already sending another 300 or so people a day to our web site! As a company, we are making great strides to selectively chose those listing sites that are most conducive to our business and it is working! As soon as all of our feeds are live, we will be working on a comprehensive list to include in your listing packages.

As traffic on your listings increase, you should start to receive inquiries directly to your email because we point these leads directly to the listing agent. Many brokers do not follow this practice or will generate a referral fee to do so. In short, make sure you mind your internet presence and be diligent about how you follow up with each inquiry.

I have been riveted as the one of guys over at 1000 Watt consulting has been chronicling his search for a home and blogging about it each day. He is a buyer who is looking to buy a $2.5 million house in California and made some initial inquiries over the web through one of these listing sites. He emails the listing agent for more information and an appointment… can you guess what happens? In our market, I have to say, this kind of thing keeps me up at night…. Follow the real estate internet reality show here…

Part One… I am lead

Part Two… I am still a lead

Part Three… I have been abandoned

I guess you can cheat by looking at the titles and figure out what has happened, but you should read it to gain insight into the importance of this topic. As a company or an agent, you can put your listings all over the internet, but it does nothing but harm if you don’t follow up on the leads. In a market where good buyers are so hard to come by it is almost inconceivable that this is happening, but I would bet that it happens more often than not. I just want to be certain that it is not happening at EWM! By now you should all know that there is money in your computer… a lot of it. Here is to hoping you find it!

8 comments on “Who’s Minding your Internet Leads?”

  1. Vickie Arcuri Reply

    Hi Beth, I’ve heard about Front Door and I’m so happy that our listings will be there. I love the fact that EWM is at the leading edge of technology. That was one of the factors in my decision to join EWM. Very important points you made about Internet Leads! Thanks so much for your great work!

  2. Laura Veitia, P.A. Reply

    a lot of our leads come from either ewm.com or realtor.com, with both providing an email with the contact info & property they are inquiring about. if you get email on your phone, its really easy to just call the lead right away. realtor.com also sends you a text & sends the lead to TP7i. This helps since the lead is automatically set into your database. Any chance ewm will be using realtor.com soon, or is that something you think will be going with the MLS?

    And yes, these internet leads inquire about other properties also, & i’m surprised by how often i hear that I was the only one who responded…

  3. Monica Harvey Reply

    What does the headline say from both Trulia and and Frontdoor? I get all kinds of spam mails saying “we have leads for you” which I automatically erase.
    Will they say “sender:Trulia or Frontdor”?
    Please let me know, thank you, Monica

  4. Beth Butler Reply

    Great Question Monica… these leads come in direct from the email account of the sender. When you are on these sights and you click for more info it goes direct to the listing agents’ page on ewm.com. It will say WEB LEAD and the address in the subject line

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