I’m sure you’re all thinking about your business plans for 2014. I have been thinking of mine since October and have been trying to do things a little differently. I started to think back at what my clients have said to me over the past year, whether it be a positive bode of confidence or a complaint. Not that I’ve had too many complaints on my list that I know of.
One thing that kept ringing in my mind was some things that my past clients had shared about experiences with other real estate brokers. The No. 1 thing they shared with me was that the brokers were horrible with communication. It got me thinking about how I communicate with my clients, and I thought I would share what I’ve learned over the years.
Most people think that since we live in an age of massive communication that everyone knows how to do it. I think that because there are so many different ways to communicate we have lost touch of how to keep up. We almost get overwhelmed with the options, and I think this goes beyond just real estate. We have been bombarded with communication being swirled at us at lightening speed, and we don’t know how to manage. Full article
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